Jira End User

Duration: 2 Days

Description

Master the knowledge needed to leverage JIRA’s flexible issue tracking tools within your organization. This two-day course will introduce participants to JIRA and the key concepts of issues, workflows, Scrum boards, Kanban boards, and reporting. Students will have the opportunity to deepen their understanding of these concepts with hands-on labs that establish a foundation of experience.

Audience

This course is intended for team members, project contributors, and business professionals who use Jira to track, manage, and report on their daily work. It is well-suited for those who need to create and update issues, collaborate within Agile boards, and utilize Jira’s search and reporting features to stay aligned with project goals. Whether new to Jira or looking to build confidence with its core functions, participants will gain the skills needed to work effectively within Agile projects and cross-functional teams.

Objectives

JIRA Cloud
JIRA Seer
JIRA project management features
JIRA Agile (Scrum and Kanban)

Prerequisites

prior Jira experience is required. Participants should be comfortable using web-based applications and have a basic understanding of project work or team collaboration in an IT or business environment. Familiarity with Agile concepts such as tasks, sprints, or workflows is helpful but not necessary, as these will be introduced during the course.

Course Outline

Module 1: Introductions

High-Level JIRA Overview
Agile in JIRA Overview

Module 2: Working with Issues

Creating Issues
Workflows
Logging Work
Changing Status
Closing Issues
Notifications
Bulk Editing
Lab

Module 3: JIRA Agile Add-On

Kanban Boards
Scrum Boards
Roadmaps
Automation

Module 4: JIRA Labs

Kanban Lab
Agile Lab

Module 5: Searching and Reporting

Filters
Basic and JQL Based
Standard Reports
Customizable Reports
Dashboards
Optional Add-On: All-In-One JIRA Reports

Module 6: Best Practices in JIRA

Notifications
Teams
Confluence Integration
Tips and Tricks